Refund and Return Policy

14-Day Refund 

We are absolutely committed to making sure you're happy with your purchase.

If item is wrong size or incorrect .You can return any product purchased from NZDiver.nz in an unused, brand new condition within 14 days of the date of the purchase and we will refund your money back. Please advise us by email and include a printout of your original invoice if you return a product to us.

  • Returns accepted for 14 days
  • Customer provides return shipping
  • 10% restocking fee
  • Final sale items ( Clearance) : can't be returned


To advoid a restocking fee:
Change of mind (remorse) returns will be refunded as store credit.
Price match items will be refunded as store credit .


Once your payment has cleared, your order will be packed and dispatched within 2 Business days 
 

How long will it take to get my order to me?

New Zealand: We use tracked local Couriers for 1-3 days delivery anywhere in New Zealand.
Australia: We use tracked International EMS Post for 3-10 days delivery anywhere in Australia.
Rest of World: We use tracked International EMS Post for 10-15 days delivery anywhere in the World including the United States.

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